Having Problems with your card?
If you are having issues with using your debit card please contact us at any location. Transfund services are unable to help with PIN changes, maintenance, verifying transactions or reviewing transactions. They can assist you in reporting a lost or stolen debit card.
Lost or Stolen Debit Card?
To report a lost or stolen card after regular banking hours please call toll free 866-842-5208
Fraud on Your Account?
Come in or call and let one of our New Account Representative’s assist you. They will be with you from start to finish.
Need to contact someone with FraudWatch?
To contact someone with FraudWatch please call 866-842-5208
What is FraudWatch?
At Welch State Bank we understand the importance of security. Our card services has built in FraudWatch Plus Protection. FradWatch Plus is a 24 hours and day, 7 days a week, 365 days a year fraud monitoring program that combines the most sophisticated fraud detection technology with experienced fraud analysts. It employs neutral farad modeling technology to flag suspicious or high-risk transactions. The program scores each transaction based on weighed variables and business rules conductive to detecting fraud. An alert is generated when an authorization matched the definition of a rule-base strategy. The cardholder is then contacted by the Fraud Team and or your institution to determine the next steps for prevention.