Card Fraud

Card Fraud

 


Having Problems with your card?

If you are having issues with using your debit card please contact us at any location. Transfund services are unable to help you with PIN changes, Maintenance, verifying transactions or reviewing transactions. They can however help you with reporting a lost or stolen debit card.

Lost or Stolen Debit Card?

To report a lost or stolen card after regular banking hours please call toll free (800)-791-2525.

Fraud on Your Account?

Come in or call and let one of our New Account Representative’s assist you. They will be with you from start to fnish.

What is FraudWatch

At Welch State Bank we understand the importance of security. Our card services has built in FraudWatch Plus Protection. FradWatch Plus is a 24 hours and day, 7 days a week, 365 days a year fraud monitoring program that combines the most sophisticated fraud detection technology with experienced fraud analysts. It employs neutral farad modeling technology to flag suspicious or high-risk transactions. The program scores each transaction based on weighed variables and business rules conductive to detecting fraud. An alert is generated when an authorization matched the definition of a rule-base strategy. The cardholder is then contacted by the Fraud Team and or your institution to determine the next steps for prevention.

 


Beth Shamblin

Beth Shamblin, New Accounts

Ciarra Millard

Ciarra Millard, New Accounts

Kim Chase

Kim Chase, New Accounts

Becky Monday

Becky Monday, New Accounts